AI customer service · Aurora, Illinois
You wake up to a
dashboard,
not a voicemail.
KilterTech puts a 24/7 assistant on your website that answers the questions your staff answers forty times a day — hours, pricing, booking, directions — and turns anything it can't handle into a ticket with the details already filled in.
$49/mo · setup done for you · month-to-month, cancel anytime
Thursday 8:40am hold + insurance check — assigned to the front desk with the whole conversation attached.
The leak
Every question you miss is a job that went to the next result.
After hours is a dead line
Half your customers search while you're closed. A form nobody reads is the only thing answering them.
The same forty questions
Hours, parking, do you take my insurance, how much for a service call. Your staff answers all of it, every day, by hand.
Unanswered is unbooked
When a question sits overnight, the job goes to whoever replies first. That's usually the national chain, not you.
How it works
Live on your site this week. No project, no redesign.
We train it on your business
Send whatever you already have — the website, a menu, a price sheet, the FAQ you keep meaning to write. It only ever answers from your information.
setup is done for you
One script tag. Ten seconds.
It drops onto any site — Wix, Squarespace, WordPress, or the one your nephew built. No redesign, no platform migration.
works with the site you have
Anything it can't answer becomes a ticket
Not a vague voicemail. The question, the customer's details, and the context — texted to you and waiting in a dashboard. You answer once, and it learns.
tickets + SMS, not dead ends
What it handles
The everyday questions, answered in your voice.
Hours & directions
Including holidays and the second location.
Pricing & estimates
Range answers, visit fees, what changes the number.
Booking & appointments
What's open, how to hold it, what to bring.
Service area
Where you'll drive, and where you won't.
Menu, services, policies
Allergens, insurance taken, cancellation rules.
After-hours questions
Answered at 11pm, same as 11am.
Lead capture
Name, number, what they need — before they bounce.
Owner alerts & dashboard
SMS when it matters, a live view of what's being asked.
Live demos
Built for real Aurora businesses. Ask them anything.
These aren't mockups. Each one is a live assistant trained on a local business, and they answer exactly the way yours will.
Pricing
Cheaper than one shift of someone answering the phone.
$49/month
1 chatbot and 500 messages per month.
- —1 chatbot, trained on your info
- —Hours, services & FAQ answers
- —Booking information
- —Email support
$99/month
3 chatbots and 2,000 messages per month.
- —3 chatbots (site, location, campaign)
- —Everything in Starter, plus:
- —Auto-ticketing on unknowns
- —SMS alerts to you
- —Analytics dashboard
$199/month
Unlimited chatbots for growing operators.
- —Unlimited chatbots
- —Multi-location support
- —Everything in Pro, plus:
- —Monthly training refresh
- —Priority support
Every plan: setup included · trained on your information · month-to-month
Questions
Do I have to rebuild my website?
No. It's one script tag on the site you already have. If you want a page redesigned while we're at it, that's a separate conversation — not a requirement.
What does it actually know?
Only what you give it: your site, your documents, your answers. It's trained on your business, not on the internet's guess about your business.
What happens when it doesn't know something?
It stops guessing and opens a ticket with the customer's question and contact details, then texts you. You reply once and it's answered forever after.
How long does setup take?
Most businesses are live within a few days of sending us their information. You don't do any of the training work.
Am I locked into a contract?
No. Month-to-month, cancel whenever. The website assistant should earn its keep every month or it shouldn't be on your P&L.
Who does it work for?
Local businesses that answer the same questions all day — trades, clinics, salons, restaurants, agencies, shops. If your phone rings with questions, it helps.
Ready when you are
Your website is asleep at 9pm. Let's fix that this week.
We'll bring a demo built for your business to the call.